FAQ



Frequently Asked Questions

1. What is KissanAdd?

KissanAdd.com is an online classified advertising portal in India where individuals, businesses, dealers, professionals and service providers can publish advertisements and reach potential customers.

Users can browse advertisements and contact advertisers directly.

2. Who operates KissanAdd?

KissanAdd.com is operated by Mr Kissan Essentials Pvt. Ltd.

3. What can I advertise on KissanAdd?

Depending on the categories available on the platform, you can advertise:

·  Cars, bikes and other vehicles

·  Property for sale or rent

·  Jobs and employment

·  Electronics

·  Mobile phones

·  Businesses and services

·  Agriculture and farm products

·  Construction services

·  Education and training

·  Travel and accommodation

·  Household products

·  Professional services

·  Second-hand and new products

·  Other permitted products and services

4. Is posting an advertisement free?

KissanAdd may offer free and paid advertising options. The applicable fee, if any, will be displayed before you submit or purchase an advertising service.

5. Why does KissanAdd charge an advertisement fee?

Where applicable, the fee is for providing an online advertising, listing, display or promotional service.

Payment of an advertising fee does not mean that KissanAdd has verified or guaranteed the advertiser or product.

6. Does KissanAdd verify every advertisement?

No.

Unless KissanAdd specifically states that a particular advertisement has undergone a verification service, users should not assume that the advertisement has been independently verified.

The advertiser is responsible for the information contained in the advertisement.

7. Does KissanAdd sell the products shown in advertisements?

No.

KissanAdd is primarily an online classified advertising and display platform. Products and services advertised on the platform may belong to independent third-party advertisers.

8. Is KissanAdd responsible for the seller?

Generally, the advertiser is an independent third party. KissanAdd does not automatically act as the seller, manufacturer, dealer, broker or agent simply because an advertisement is displayed on the platform.

9. Can I trust every advertisement on KissanAdd?

Users should not assume that every advertisement is genuine or verified.

Advertisements are provided by third parties. You should independently check the seller, product, documents, ownership, price and other important information before making a transaction.

10. How can I avoid fraud?

Always take appropriate precautions.

Never share:

·  OTP

·  ATM PIN

·  CVV

·  Password

·  Internet banking credentials

·  UPI PIN

·  Other confidential banking information

Be particularly careful if someone asks you to make an urgent advance payment or claims to be a KissanAdd representative.

11. Should I pay an advertiser before seeing the product?

Users should make their own assessment and take appropriate precautions before making any payment.

For expensive transactions, independently verify the advertiser, documents, ownership and product/service before transferring money.

12. Can KissanAdd guarantee product quality?

No.

KissanAdd does not automatically guarantee the quality, condition, authenticity, ownership or performance of products or services advertised by third parties.

13. Can I contact the advertiser directly?

Yes. Where available, KissanAdd may provide phone, WhatsApp, email or other contact options.

When you contact an advertiser, you may be communicating directly with an independent third party.

14. Is a WhatsApp or phone number on an advertisement verified?

Not necessarily.

Users should independently verify the identity and credibility of the person they are communicating with.

15. What should I do if an advertisement looks suspicious?

Use the Report Advertisement facility, if available, or contact KissanAdd support.

Provide the advertisement ID/link and details of your concern so that the platform can review the report.

16. Can KissanAdd remove an advertisement?

Yes. KissanAdd may remove, suspend or restrict advertisements or accounts that appear to violate platform rules, applicable law or other requirements.

However, KissanAdd does not guarantee that every problematic advertisement will be identified before publication.

17. Can I advertise illegal products?

No.

Advertisements must comply with applicable Indian law and KissanAdd's prohibited-content rules.

Illegal, fraudulent, counterfeit or otherwise prohibited products and services are not permitted.

18. Can I advertise property?

Yes, where the property category is available.

However, the advertiser is responsible for the accuracy of the property information and having the necessary authority to advertise it.

Buyers and tenants should independently verify ownership, title, approvals, documents and other relevant information.

19. Can I advertise a used car or bike?

Yes, if permitted in the vehicle category.

The advertiser is responsible for providing accurate information about the vehicle.

Buyers should independently verify registration, ownership, insurance, condition, documents and other details before purchasing.

20. Can businesses advertise on KissanAdd?

Yes.

Businesses, dealers, professionals and service providers can use KissanAdd to promote their products and services, subject to the applicable advertising rules.

21. Can I post multiple advertisements?

This depends on the applicable category and advertising plan. KissanAdd may impose reasonable limits to prevent spam, duplicate advertisements and misuse.

22. Can I edit my advertisement?

Where the feature is available, you can edit your advertisement through your account.

Certain changes may be subject to review.

23. How long will my advertisement remain online?

The duration depends on the category and advertising plan selected. KissanAdd may also remove advertisements that expire, violate policies or are reported for legitimate reasons.

24. Can I delete my advertisement?

Where the account provides a delete or deactivate option, you may remove your advertisement.

KissanAdd may retain certain information where required for legal, security, fraud-prevention or operational purposes.

25. Does KissanAdd guarantee that I will sell my product?

No.

KissanAdd provides advertising and exposure opportunities but does not guarantee that an advertisement will generate enquiries, sales, customers or profit.

26. Does KissanAdd guarantee that I will find a buyer or seller?

No.

KissanAdd provides the platform for discovery and communication. The actual transaction depends on the independent parties involved.

27. What happens if I lose money in a transaction?

Transactions with third-party advertisers are undertaken at the user's own risk, subject to applicable law.

KissanAdd should be contacted if the advertisement itself violates platform rules or appears fraudulent, but users should also take appropriate steps with their bank, payment provider, cybercrime authorities or other relevant authorities where necessary.

28. What should I do if I suspect online fraud?

Immediately preserve relevant evidence such as:

·  Advertisement URL

·  Screenshots

·  Phone numbers

·  WhatsApp messages

·  Emails

·  Payment records

·  Transaction IDs

·  Other communications

Then report the advertisement to KissanAdd and contact the appropriate financial institution or competent authorities.

29. Does KissanAdd guarantee the identity of every advertiser?

No. Unless KissanAdd expressly identifies an advertiser as verified through a particular verification process, users should independently verify the advertiser's identity and credentials.

30. Can advertisers post misleading information?

Advertisers are required to provide truthful and lawful information.

Misleading, fraudulent or prohibited advertisements may be removed when identified or reported.

31. Can I report a fake advertisement?

Yes.

Use the Report Ad option where available or contact KissanAdd support.

Support: kissanadds@gmail.com

32. Is KissanAdd responsible for third-party fraud?

KissanAdd is primarily an advertising/display platform and does not control transactions between independent users.

To the maximum extent permitted by applicable law, KissanAdd and Mr Kissan Essentials Pvt. Ltd. are not responsible for losses arising from fraud, misrepresentation, non-delivery, defective products or other acts of independent third parties.

This does not exclude any liability or legal right that cannot legally be excluded.

33. Is my personal information safe?

KissanAdd handles personal information according to its Privacy Policy and applicable law.

Users should nevertheless avoid publishing sensitive information such as passwords, OTPs, banking credentials and identity documents in public advertisements.

34. Can I register using Google?

If Google Login is provided on KissanAdd, users may use the available Google authentication facility. Use of Google's services is also subject to Google's applicable terms and policies.

35. What should I do before buying something from KissanAdd?

Always remember: SEARCH → VERIFY → INSPECT → CONFIRM → PAY.

Before paying:

1.    Verify the advertiser.

2.    Check the product/service.

3.    Verify documents where relevant.

4.    Compare the information provided.

5.    Be cautious about advance payments.

6.    Never share OTPs or banking credentials.

7.    Keep records of your communication and payment.

36. Where can I read the complete rules?

Users should read KissanAdd's:

Terms & Conditions
Privacy Policy
Advertisement Rules
Refund Policy
Report/Grievance Policy

before using services that are subject to those policies.


 KISSANADD SAFETY MESSAGE

BEWARE OF FRAUD

KissanAdd is an online classified advertising platform. Third-party advertisers publish advertisements on the platform. KissanAdd does not automatically verify or guarantee every advertisement, advertiser, product or service.

Never send money, OTPs, passwords, PINs or banking information to an unknown person merely because you found them through KissanAdd.

Always conduct your own verification and due diligence before entering into a transaction.

The platform's terms should also be aligned with the applicable Indian intermediary requirements; MeitY's current materials identify the IT Rules, 2021 and subsequent amendments as relevant to intermediary due diligence. (MeitY)

KissanAdd — Add Everything. Find Anything.
An Online Classified Advertising Platform in India
A venture of Mr Kissan Essentials Pvt. Ltd.